Will never call fox heating and cooling for anything they literally told me they dontt have time to help me
Assuming they were correct, we had them install a new furnace and from what I can tell they did a good job. This is why they get 2 stars instead of only 1.
I then contacted Lennox to find out about the warranty on the heat exchange. I then discovered that our heat exchanger was still under warranty and could have been replaced at only the cost of labor ~$500 instead of a new furnace at $2400. Strike 3
I did not have a good experience with Fox Heating & Cooling. A furnace stopped igniting and Fox was called in to troubleshoot. Their technician informed us that it was a cracked heat exchanger that was causing the issue and the furnace would need to be replaced.
My friend looked at the heat exchanger and upon inspection it was starting to corrode in some places, but there were no cracks from heat stress. These areas would not have caused the furnace to not ignite. Strike 2
I would have preferred a different set of events to have happened, but it is what it is. So I would suggest that anyone who uses Fox, to be careful. I'm not saying don't trust them, but at nearly $2000 that is quite a major mistake for a small business to make.
Prompt, quality service!
After disassembling the furnace and having a friend who has a HVAC business look at the parts, the furnace was not igniting because of the channels between the burners were plugged up. Strike 1.
I contacted the owner of Fox to discuss this and he was kind but not sympathetic and the reason he gave me for the situation that happened was that he trusted the word of his technician.
Fox Heating Cooling Llc is a US General Contractor based in Warrensburg, Missouri. Fox Heating Cooling Llc is located at 448 E Gay St, Warrensburg, MO 64093, USA.
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